Organizational Design and Management

  • Online delivery
  • eClass
  • 39 hour course, no prerequisites

Address­es sys­tems man­age­ment and the struc­ture and design of orga­ni­za­tions, with an empha­sis on pub­lic sec­tor orga­ni­za­tions. Key con­cepts include man­age­ment and man­ag­ing (man­age­ment fun­da­men­tals, cul­ture, ethics, envi­ron­ment, deci­sion mak­ing, con­flict), plan­ning (strate­gic man­age­ment, sys­tems think­ing), orga­niz­ing (the­o­ry, struc­ture, design, tech­nolo­gies, and change), and con­trol­ling (per­for­mance man­age­ment, mea­sure­ment, and effectiveness).

Course at a glance
  • Aimed at individuals who are currently working in positions with greater responsibilities within the local government field, as well as those working toward their Certified Local Government Manager designation.
  • Fully online asynchronous course, accessible through eClass, the University of Alberta’s eLearning management tool.
  • Participate in online discussions with peers from all over Canada and expand your professional network.
What you will learn

By the end of this course, you should be able to:

  • Describe the context of change in which local government organizations currently operate, and the implications this has for the design and management of these organizations.
  • Identify the strengths and weaknesses of bureaucratic structures.
  • Be able to compare bureaucratic and post-bureaucratic organizational forms, and use these models as an aid to understand current trends in the development of local government organizations.
  • Describe how an organization’s structural characteristics affect the behaviour of people in the organization and the performance of the organization.
  • Identify the types of strategies organizations adopt and how they fit with various environmental conditions.
  • Analyze the implications of diversity and equality for the effective delivery of services and program by local governments.
  • Identify and explain the elements of a successful corporate strategy along with how to implement strategic change.
  • Explain how performance measurement and management may contribute to organizational effectiveness and to accountability in government.
  • Lead effective organizational change and management business processes in your local government setting.
Take note:

  • A textbook is required for this course; details will be provided in the course syllabus.
  • Additional learning materials are provided through eClass.
  • This is one of four core courses required for the NACLAA Level II program.
This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.


Asyn­chro­nous online learning, eClass

In asynchronous online courses, students are expected to move through the course material at the same pace as their peers, but there are no real-time virtual classroom sessions to attend. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. for­mat details

Weekday daytime
Sep 14, 2020Dec 11, 2020



Organization Theory+Design >Canadian<

3 editionISBN 9780176532208

Class info
  • 39 course hours in total
  • Eli­gi­ble for the Cana­da-Alber­ta Job Grant.
    Cor­po­rate mul­ti-reg­is­tra­tion pack­ages are avail­able for most Exten­sion cours­es. Con­tact us at excorp@​ualberta.​ca for pre­ferred pricing.
  • Open for registration until September 14, 2020. Register at least one week before the course start date to secure your spot. If space is available you may register until the day the course starts.
Currently counts towards

* If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.

You can register for and take a course without applying and enrolling into the program.

We recommend that you apply to the program as soon as possible to lock in your course requirements as they are subject to change.


Looking for different course dates?

New course schedules are released each June and October.

  • 1 scheduled
  • Online delivery
  • 39 hour course, no prerequisites

Summer & Fall courses: all online

All courses will be delivered online, including many that were previously unavailable in the online format.

If you do see a program on our website announced as an in-person or downtown Edmonton offering, please disregard the format – but not the program. There will be no in-person offerings through the Faculty of Extension for the Summer & Fall terms.

Get ready to keep learning! Register for a course and join us online this Summer/Fall.