Citizen Engagement and Consultation

  • 39 hour course, no prerequisites

Focus­es on prac­ti­cal tools that sup­port and guide the inter­ac­tions between coun­cils, admin­is­tra­tion, media, and pub­lic. Dif­fer­ent approach­es will be dis­cussed for munic­i­pal and region­al land use plan­ning ini­tia­tives, which pro­mote effec­tive, demo­c­ra­t­ic engage­ment and con­sul­ta­tion with pub­lic spheres.

Course at a glance
  • Aimed at individuals who are currently working in positions with greater responsibilities within the local government field, as well as those working toward their Certified Local Government Manager designation.
  • Fully online asynchronous course, accessible through eClass, the University of Alberta’s eLearning management tool.
  • Participate in online discussions with peers from all over Canada and expand your professional network.
What you will learn

By the end of this course, you should be able to:

  • Understand the central considerations for the concept of citizen engagement and consultation and its connection to deliberative democracy and representative government.
  • Explain the value of citizen engagement in the development of public policy and the implications of not doing so in contemporary public management.
  • Discern the challenges associated with building a sustainable approach to citizen consultation.
  • Identify the concept of community empowerment and its value in building sustainable communities.
  • Identify the various models and consultative designs of participation and understand the use and application of each.
  • Discuss the importance of evaluating engagement and the different ways this can be accomplished.
  • Understand the ways in which e-democracy in general and technology in particular can meaningfully support citizen engagement.
  • Understand effective engagement design techniques, including goal identification, timing, stakeholder identification, communication tools, activity design, evaluation, and follow-up.
Take note:

  • Learning materials are provided through eClass.
  • This is one of four core courses required for the NACLAA Level II program.

This is also a core course for the ALUP certificate program.

This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.

Currently counts towards

* If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.

You can register for and take a course without applying and enrolling into the program.

We recommend that you apply to the program as soon as possible to lock in your course requirements as they are subject to change.

Looking for different course dates?

New course schedules are released each June and November.

Course not yet scheduled

This course is not currently scheduled, but may be offered in an upcoming term.

New course schedules are announced each June and November.


Sign up for updates

Interested in future offerings of this course? We can let you know when this course becomes available.