Interpersonal Communications in Business
EX 1111 is offered this spring:
This course examines the process of interpersonal communication and its impact on decision-making and relationships in business. It addresses various factors, including the effects of non-verbal communication, which often reduces understanding to result in a high degree of miscommunication. Strategies for effective communication are explored. Opportunities are given to develop skills in listening and responding to others.
Course at a glance
- Fully online course, accessible through eClass, the University of Alberta’s eLearning management tool.
- Learn through lectures and lively discussions, as you broaden your network and apply the course content to the context of your own work or organization and explore its implications for your professional practice.
- Aimed at beginning to mid-career individuals interested in acquiring new workplace skills, this course will also benefit prospective or aspiring managers ready to take the next step in their careers.
What you will learn
By the end of this course, you should be able to:
- Understand the components of interpersonal communication.
- Understand and recognize barriers to successful communication and know how to overcome them.
- Display enhanced listening and feedback skills.
- Analyze real-world interactions through application of the course content for both business and personal relationships.
Offered:
Apr 6, 2021Jun 22, 2021
6:15 pm – 9:30 pm MT
Synchronous online learning, eClass
39 hours of instruction
In synchronous online courses, students move through the course material at the same pace as their peers. These courses also provide learners with pre-scheduled online lectures that have the instructor and students interacting at the same time. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. format details
Your Instructor
Nolan CrouseID: nolan-crouse
The former mayor of St. Albert (Alberta), Nolan Crouse spent 30 years in management and executive roles in companies such as Procter and Gamble, West Fraser Timber, and Alberta Energy Company (EnCana). He is a past recipient of the prestigious Pulp and Paper John Bates Award, received the Rotary Paul Harris Award, and was a recipient of the Queen’s Jubilee Silver Medallion. Nolan has a history of serving his community and industry in many aspects, including the United Way, Canada Winter Games, and as general manager of AJHL hockey franchises in both Brooks and Fort Saskatchewan.
Textbook
Required
Adler
Looking Out,looking In
Class info
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This is a synchronous course that features live online activities at predetermined times. For the real-time classroom sessions, a computer with both audio input and output (such as a microphone-equipped headset) is required. To start your online learning experience visit www.ext-leo.ca/students
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39 course hours in total
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Cost assistance: May be eligible for the Canada-Alberta Job Grant and the Canada Training Benefit. (view all)
Corporate multi-registration packages (groups of 4 or more) are available for most Extension courses. Contact us at corporate.learning@ualberta.ca for preferred pricing. -
Open for registration until April 6, 2021. Register at least one week before the course start date to secure your spot. If space is available you may register until the day the course starts.
This course has no prerequisites
Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.
Take note:
- This is a graded course; assessment activities may include exams, projects, presentations, journals, or research papers.
- Refer to the course syllabus for details on activities and assignments.
- A textbook is required for this course; further information will be provided in the course syllabus.
- Additional learning materials are provided through eClass at no additional cost.
Currently counts towards
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Certificate
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Management Development for Police Services
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Certified in Management
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Certificate
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Management Development for APEGA
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Certificate
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Management Development
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Certificate
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Human Resources Management
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Certificate
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Indigenous Community-Industry Relations
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Certificate
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Indigenous Community-Industry Relations
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*If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.
You can register for and take a course without applying and enrolling into the program.
We recommend that you apply to the program as soon as possible to lock in your course requirements as they are subject to change.
Looking for different course dates?
New course schedules are released each June and November.