Principles of Supervision

  • Online delivery
  • eClass
  • 15 hour course, no prerequisites

Foun­da­tion­al prin­ci­ples help make super­vi­sors into suc­cess­ful lead­ers. In this inter­ac­tive work­shop par­tic­i­pants will devel­op the abil­i­ties to suc­cess­ful­ly man­age them­selves and oth­ers. The course will focus on exam­in­ing the roles of the super­vi­sor, strate­gies for moti­vat­ing and man­ag­ing peo­ple, and top­ics of nav­i­gat­ing change, prob­lem-solv­ing and deci­sion-mak­ing, as well as engag­ing in mean­ing­ful per­for­mance con­ver­sa­tions. This is the rec­om­mend­ed first course in the program.

Course at a glance
  • In-class, face-to-face delivery.
  • Hands-on course based on active student participation; class dynamics include group work, classroom discussions, and short lectures.
  • Aimed at professionals in supervisory roles who wish to upgrade their skills and aspiring leaders ready to invest in their career prospects.
What you will learn

By the end of this course, you should be able to:

  • Identify tools and techniques to transition into supervisory roles.
  • Assess your effectiveness in managing yourself.
  • Examine ways to build a culture of motivated people.
  • Identify a process to make performance conversations meaningful.
  • Identify your own problem-solving style.
  • Describe decision-making approaches and pros and cons to each.
  • Define strategies to successfully navigate through change.
Take note:

  • All course resources and learning materials are provided in-class.
  • This is an attendance-basis, non-graded course.
  • Learning activities are completed exclusively in class (no pre- or post-course work required).
  • For students taking this course as part of the supervisory development citation: this is suggested as the first course in the program.
This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.


Weekday daytime (Mon, Tue)
Mar 1, 2021Mar 2, 2021

8:30 am – 5:00 pm


8:30 am – 5:00 pm






Syn­chro­nous online learning, eClass

15 hours of instruction

In synchronous online courses, students move through the course material at the same pace as their peers. These courses also provide learners with pre-scheduled online lectures that have the instructor and students interacting at the same time. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. for­mat details

Your Instructor

Nolan Crouse

The former mayor of St. Albert (Alberta), Nolan Crouse spent 30 years in management and executive roles in companies such as Procter and Gamble, West Fraser Timber, and Alberta Energy Company (EnCana). He is a past recipient of the prestigious Pulp and Paper John Bates Award, received the Rotary Paul Harris Award, and was a recipient of the Queen’s Jubilee Silver Medallion. Nolan has a history of serving his community and industry in many aspects, including the United Way, Canada Winter Games, and as general manager of AJHL hockey franchises in both Brooks and Fort Saskatchewan.

Class info
  • This is a syn­chro­nous course that fea­tures live online activ­i­ties at pre­de­ter­mined times. Detailed infor­ma­tion will be com­mu­ni­cat­ed to you via your ual­ber­ta email address and the class syl­labus. For the real-time class­room ses­sions, a com­put­er with both audio input and out­put (such as a micro­phone-equipped head­set) is required. To start your online learn­ing expe­ri­ence vis­it www​.ext​-leo​.ca/​s​t​u​dents
  • 15 course hours in total
  • Cost assistance: May be eli­gi­ble for the Cana­da-Alber­ta Job Grant and the Canada Training Benefit. (view all)
    Cor­po­rate mul­ti-reg­is­tra­tion pack­ages (groups of 4 or more) are avail­able for most Exten­sion cours­es. Con­tact us at for pre­ferred pricing.
  • Open for registration until March 1, 2021. Register at least one week before the course start date to secure your spot. If space is available you may register until the day the course starts.
Currently counts towards

* If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.

You can register for and take a course without applying and enrolling into the program.

We recommend that you apply to the program as soon as possible to lock in your course requirements as they are subject to change.

Looking for different course dates?

New course schedules are released each June and November.

  • Offered now
  • Online delivery
  • 15 hour course, no prerequisites

A note about courses during COVID-19: all online

All courses will be delivered online, including many that were previously unavailable in the online format.

If you do see a course or program on our website announced as an in-person or downtown Edmonton offering, please disregard the format – but not the course. There will be no in-person offerings through the Faculty of Extension for the Winter, Spring, and Summer 2021 terms.

Get ready to keep learning! Register for a course and join us online this year.