Workforce Management and Development

  • Online delivery
  • eClass
  • 15 hour course, no prerequisites

In an econ­o­my dri­ven by con­tin­u­ous inno­va­tion and change, cre­at­ing a capa­ble, moti­vat­ed and resilient work­force is an impor­tant part of every super­vi­sor’s role. This work­shop will intro­duce par­tic­i­pants to devel­op­ment and man­age­ment process­es to recruit and retain a skilled work­force. Top­ics include strate­gies for hir­ing expe­ri­ence work­ers, build­ing work­force capac­i­ty through skill devel­op­ment and strength recog­ni­tion, and prepar­ing for the future. 

Course at a glance
  • In-class, face-to-face delivery.
  • Hands-on course based on active student participation; class dynamics include group work, classroom discussions, and short lectures.
  • Aimed at professionals in supervisory roles who wish to upgrade their skills and aspiring leaders ready to invest in their career prospects.
What you will learn

By the end of this course, you should be able to:

  • Conduct a recruitment interview from start to end.
  • List steps to a successful onboarding experience for a new employee.
  • Understand ways to develop employee skills and learn how to retain employees.
  • Identify key components of a learning and development plan.
  • Describe different approaches to coaching people depending on their situation.
  • Identify key steps in creating a succession plan.
  • Identify reasons to focus on strengths to grow an employee’s potential.
Take note:

  • All course resources and learning materials are provided in-class.
  • This is an attendance-basis, non-graded course.
  • Learning activities are completed exclusively in class (no pre- or post-course work required).
This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.

Offered:


Fall courses: all online

All courses will be delivered online, including many that were previously unavailable in the online format.

If you do see a program on our website announced as an in-person or downtown Edmonton offering, please disregard the format – but not the program. There will be no in-person offerings through the Faculty of Extension for the Fall term.

Get ready to keep learning! Register for a course and join us online this Fall.

Your Instructor

Nolan Crouse

The former mayor of St. Albert (Alberta), Nolan Crouse spent 30 years in management and executive roles in companies such as Procter and Gamble, West Fraser Timber, and Alberta Energy Company (EnCana). He is a past recipient of the prestigious Pulp and Paper John Bates Award, received the Rotary Paul Harris Award, and was a recipient of the Queen’s Jubilee Silver Medallion. Nolan has a history of serving his community and industry in many aspects, including the United Way, Canada Winter Games, and as general manager of AJHL hockey franchises in both Brooks and Fort Saskatchewan.

Syn­chro­nous online learning, eClass

In synchronous online courses, students move through the course material at the same pace as their peers. These courses also provide learners with pre-scheduled online lectures that have the instructor and students interacting at the same time. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. for­mat details

All of us at Extension are looking forward to welcoming you to our virtual classrooms this season with courses that are tailor-made for online delivery. Join us!
Weekday daytimes (Mon, Tue)
Nov 9, 2020Nov 17, 2020
Nov 9Nov 10
Monday

8:30 am – 12:00 pm

Tuesday

8:30 am – 12:00 pm

Wednesday

Thursday

Friday

Saturday

Sunday

Nov 16Nov 17
Monday

8:30 am – 12:00 pm

Tuesday

8:30 am – 12:00 pm

Wednesday

Thursday

Friday

Saturday

Sunday

Class info
  • This is a syn­chro­nous course that fea­tures live online activ­i­ties at pre­de­ter­mined times. Detailed infor­ma­tion will be com­mu­ni­cat­ed to you via your ual­ber­ta email address and the class syl­labus. For the real-time class­room ses­sions, a com­put­er with both audio input and out­put (such as a micro­phone-equipped head­set) is required. To start your online learn­ing expe­ri­ence vis­it www​.ext​-leo​.ca/​s​t​u​dents
  • 15 course hours in total
  • Cost assistance: May be eli­gi­ble for the Cana­da-Alber­ta Job Grant and the Canada Training Benefit. (view all)
    Cor­po­rate mul­ti-reg­is­tra­tion pack­ages are avail­able for most Exten­sion cours­es. Con­tact us at corporate.learning@ualberta.ca for pre­ferred pricing.
  • Open for registration until November 9, 2020. Register at least one week before the course start date to secure your spot. If space is available you may register until the day the course starts.
Fern Richardson

Your Instructor

Fern Richardson

Syn­chro­nous online learning, eClass

In synchronous online courses, students move through the course material at the same pace as their peers. These courses also provide learners with pre-scheduled online lectures that have the instructor and students interacting at the same time. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. for­mat details

All of us at Extension are looking forward to welcoming you to our virtual classrooms this season with courses that are tailor-made for online delivery. Join us!
Weekday daytime (Mon, Tue, Wed, Thu)
Feb 8, 2021Feb 11, 2021
Monday

8:30 am – 12:00 pm

Tuesday

8:30 am – 12:00 pm

Wednesday

8:30 am – 12:00 pm

Thursday

8:30 am – 12:00 pm

Friday

Saturday

Sunday

Class info
  • This is a syn­chro­nous course that fea­tures live online activ­i­ties at pre­de­ter­mined times. Detailed infor­ma­tion will be com­mu­ni­cat­ed to you via your ual­ber­ta email address and the class syl­labus. For the real-time class­room ses­sions, a com­put­er with both audio input and out­put (such as a micro­phone-equipped head­set) is required. To start your online learn­ing expe­ri­ence vis­it www​.ext​-leo​.ca/​s​t​u​dents
  • 15 course hours in total
  • Cost assistance: May be eli­gi­ble for the Cana­da-Alber­ta Job Grant and the Canada Training Benefit. (view all)
    Cor­po­rate mul­ti-reg­is­tra­tion pack­ages are avail­able for most Exten­sion cours­es. Con­tact us at corporate.learning@ualberta.ca for pre­ferred pricing.
  • Open for registration until February 8, 2021. Register at least one week before the course start date to secure your spot. If space is available you may register until the day the course starts.
Currently counts towards

* If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.

You can register for and take a course without applying and enrolling into the program.

We recommend that you apply to the program as soon as possible to lock in your course requirements as they are subject to change.

Looking for different course dates?

New course schedules are released each June and October.

  • 2 scheduled
  • Online delivery
  • 15 hour course, no prerequisites


Fall courses: all online

All courses will be delivered online, including many that were previously unavailable in the online format.

If you do see a program on our website announced as an in-person or downtown Edmonton offering, please disregard the format – but not the program. There will be no in-person offerings through the Faculty of Extension for the Fall term.

Get ready to keep learning! Register for a course and join us online this Fall.